Overview
Welcome to the Hospiceworks training guide for Medical Directors, Physicians, and Nurse Practitioners. This video provides a step-by-step walkthrough of the platform’s core features, designed to streamline clinical workflows, ensure regulatory compliance, and simplify documentation management.
What You’ll Learn:
Navigation & Patient Search: How to efficiently locate active, pre-care, and discharged patients using the global search and dashboard tools.
Documentation Workflow: A deep dive into creating and managing "Face to Face" visits, including the use of HIPAA-compliant AI medical speech recognition for faster narrative dictation.
Electronic Signatures: Instructions on reviewing and electronically signing Physician Orders, Certifications (CTI), and IDG documents.
The Patient Dashboard: Understanding the Plan of Care (POC), analytics, and quick-access icons for vitals, medications, and care plans.
Dynamic Reporting: How to use real-time reports to identify missing documentation, unsigned orders, and upcoming IDG meetings to stay ahead of compliance requirements.
Support Resources: How to utilize the built-in Knowledge Base and AI-powered support bot for on-demand assistance.
Stay Connected For further assistance, please contact our support team at support@hospiceworks.com or reach out to your Customer Success Manager to schedule a one-on-one deep dive.