Support

Getting Started 16

• Home Screen Overview
• TYCD: Patient Providers Dashboard
• Video: Home Screen Overview
• Video: Care Menu Overview
• "Things you can do" (TYCD) menu

View all 16

Administration 19

• Administration Menu
• Video: User Roles
• Video: Setup Users
• Add A User
• Hospice Menu

View all 19

Bereavement 7

• Create Bereavement Contact, Risk Assessment and Plan of Care
• TYCD: Bereavement
• Post-Death Bereavement Risk Assessment
• Video: Create a Pre-Death Bereavement Risk Assessment (BRA)
• View an existing Bereavement Risk Assessment

View all 7

Clinical 15

• Video: Live Discharge
• Video: CTI Tutorial
• Video: Recertification
• User Assignments
• Manage Certifications (CTI, Recertification)

View all 15

Documents 39

• Create New Documentation
• Upload Documents/Attachments
• Respite Care and Coordination
• Link a Visit to Documentation
• Wound Documentation

View all 39

Financial 3

• Billing/Claims Dashboard
• Billing: Notice of Election (NOE)
• Billing: Claims Process Overview

General 7

• Video: Communications (Messages)
• Communication (Messages)
• Video: Scheduling Visits
• Create Alerts
• Scheduling Visits

View all 7

Referrals 4

• New Admission | Referral Entry
• Referral Screens
• Consent Electronic Signature
• Video: Consent Electronic Referral

Reports 4

• Reports: IDG Listings
• Reports
• Patient Incident Report
• Dynamic Views

Volunteers 3

• Volunteer Process
• Volunteer Assessment
• Volunteer Visit Note

Medical Director 3

• Medical Director: Signing CTIs
• Medical Director: IDG Meeting
• Medical Director: Signing Orders

HW Processes 3

• HW works color codes
• preview.hospiceworks Notes
• Styles for KB articles