Support

FAQ 21

• What do the colors and symbols on the calendar mean?
• How to use HospiceWorks' Built-In Speech Recognition
• A patient is not showing up under my Assigned Patients list
• What do the numbers, letters and colors after the dash in the MRN mean?
• How can I enter when staff have time off?

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Getting Started 16

• Home Screen Overview
• Care Management: Patient Care Providers Dashboard
• Video: Care Menu Overview
• "Care Management" menu
• Care Management: Task List

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Administration 20

• Administration Menu
• Video: User Roles
• Video: Add a New User
• Add a New User
• Hospice Menu

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Bereavement 7

• Create Bereavement Contact, Risk Assessment and Plan of Care
• Care Management: Bereavement
• Post-Death Bereavement Risk Assessment
• Video: Create a Pre-Death Bereavement Risk Assessment (BRA)
• View an existing Bereavement Risk Assessment

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Clinical 31

• Video: Live Discharge
• Video: (CTI) Certification Tutorial
• Video: (CTI) Recertification
• Assign Care Team
• Manage Certifications (CTI, Recertification)

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Documents 50

• Create New Documentation
• Upload Documents/Attachments
• Respite Care and Coordination
• Link a Visit to Documentation
• Wound Documentation

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Financial 3

• Billing/Claims Dashboard
• Billing: Notice of Election (NOE)
• Billing: Claims Process Overview

General 8

• Video: Communications (Messages)
• Communication (Messages)
• Video: Scheduling Visits
• Create Alerts
• Scheduling Visits

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Referrals 3

• New Referral Entry | Admission
• Referral Screens
• Video: Referral to Admission Workflow in HospiceWorks

Reports 4

• Reports: IDG Listings
• Reports
• Patient Incident Report
• Dynamic Views

Volunteers 3

• Volunteer Process
• Volunteer Assessment
• Volunteer Visit Note

Medical Director 4

• Medical Director: Signing CTIs
• Medical Director: IDG Meeting
• Medical Director: Signing Orders
• Video: Comprehensive Training for Medical Directors, Physicians, and Nurse Practitioners