Clinical

Video: Live Discharge
Learn how to discharge a patient for reasons other than death. 
Tue, 12 Apr, 2022 at 10:10 AM
Video: (CTI) Certification Tutorial
This video shows you how to process creating the CTI.
Wed, 30 Oct, 2024 at 4:50 AM
Video: (CTI) Recertification
This  shows the procedure for recertifications
Wed, 30 Oct, 2024 at 4:51 AM
User Assignments
User Assignments is the area where you can assign or unassign clinicians to the Care Team.  Clinicians can do visits without being assigned to the care team...
Tue, 18 Apr, 2023 at 4:00 PM
Manage Certifications (CTI, Recertification)
This article details how to create an initial CTI, access subsequent Certifications and complete the form.  Jump To: Creating a CTI for New Patient C...
Thu, 13 Apr, 2023 at 6:58 PM
Re-admit a patient
The Re-admission process is straight forward. Discharged patients are listed in Referrals > Discharged Alive tab and just need to be reactivated. ...
Mon, 24 Apr, 2023 at 3:18 PM
Care Management: IDG/Comprehensive POC Screen
You can access the IDG/Comprehensive POC console from the Care Management menu.
Wed, 24 Sep, 2025 at 12:09 PM
Medication Refills
From the Patient Dashboard, go to the Care Management tab, select Create New Documentation, then select Medication Refill Click the green refill ...
Fri, 26 Sep, 2025 at 6:43 AM
Care Management: Wounds
The Wound dashboard shows information about current wounds. This is accessed from the Patient dashboard > Care Management menu. A wound is documented...
Wed, 24 Sep, 2025 at 12:21 PM
Live Discharge
A live discharge is done via a Physician Order.  Go to the Patient Dashboard Click Things you can do menu > Create New Documentation > Physici...
Mon, 24 Apr, 2023 at 4:12 PM