Mastering HOPE Assessments in Hospice Works: A Comprehensive Guide


Overview

Welcome to your go-to resource for managing HOPE (Hospice Outcomes & Patient Evaluation) assessments within the Hospice Works platform. This guide is designed to help clinicians and administrative staff navigate the assessment lifecycle—from initial admission to final discharge—ensuring clinical accuracy, regulatory compliance, and a streamlined workflow.

By following this standardized process, you’ll minimize double data entry and stay ahead of critical deadlines using the built-in dashboard and validation tools.



Key Assessment Milestones

The HOPE assessment process is integrated directly into your daily workflow and includes several key stages:

  • HOPE Admission: Initiated upon patient entry and largely populated by your Initial Nursing Assessment.
  • HUV1 & HUV2 (Hospice Update Visits): Periodic updates tracked via the HOPE Timeline.
  • Symptom Follow-Up Visits (SFV): Automatically triggered assessments based on patient symptom severity.
  • HOPE Discharge: The final assessment completed once a patient is discharged from care.


What You’ll Learn

1. Streamlined Admission Workflow

Learn how to leverage the Initial Nursing Assessment to auto-fill the HOPE Admission document. Completing your nursing assessment first prevents redundant data entry and ensures that clinical data flows seamlessly into your HOPE records.

2. Navigating the HOPE Dashboard

The HOPE Dashboard is your central hub for tracking a patient’s assessment timeline.

  • Status Tracking: Quickly see if an assessment is "In Progress," "Pending," or "Too Early."
  • Deadline Alerts: Stay compliant with visual reminders (e.g., "HOPE Admission due within 4 days").
  • Quick Access: Use the HOPE icon at the top of any patient document to jump directly to their timeline.

3. Managing Symptom Follow-Up Visits (SFV)

Hospice Works intelligently detects when a patient reports moderate or severe symptom impacts (such as pain or shortness of breath).

  • Automatic Triggers: The system will prompt you to schedule an SFV within 48 hours of the initial assessment.
  • Scheduling: Learn how to add SFV visit types or HUV reminders directly to the patient’s calendar and nurse visit notes.

4. The HOPE Validation Tool

Before final submission to the iQIES system, accuracy is paramount. This guide covers the two-step validation process:

  • Exporting Data: How to download your assessment as an XML/ZIP file.
  • Validation Check: Using the built-in link to the validation platform to confirm your records are "Accepted" or identify specific errors that need correction.


  Pro-Tip

Always keep your exported XML files organized in a dedicated folder on your computer. This makes it easy to track and upload assessments for Admission, HUVs, and Discharge without searching through downloads.



Need Extra Help?

We’re here for you! If you encounter any issues or have questions about specific HOPE requirements:

  • Email: support@hospiceworks.com