FAQ
Yes, any document can be faxed or printed. Print - Open the Document and click the Print button Fax - Click the Document and click the Print button, t...
Sun, 2 Oct, 2022 at 5:10 PM
Unsigned documents can be deleted in two ways: o A User can click on Manage Documents on the Home screen, then red Remove button. A User...
Tue, 8 Nov, 2022 at 3:49 PM
A Referral can be canceled from the Referrals > Active screen. After clicking Cancel the following screen includes a Reason box - click to see ...
Tue, 15 Nov, 2022 at 5:37 PM
A diagnosis and comorbidity can be changed after admission in Patient's Information. Go to the Patient Dashboard > Information > Clinical ...
Fri, 10 Apr, 2026 at 4:53 AM
If you run into an issue when using HospiceWorks you can easily search our Knowledgebase to see if there is a solution and if you do not find a solution you...
Tue, 31 Jan, 2023 at 9:32 AM
On the Patient's Dashboard, click Information tab > Fix. Now you will be able to edit the patient's name and other details. Click the His...
Thu, 23 Feb, 2023 at 3:59 PM
Submit a ticket to via the Help button on the bottom right of the HospiceWorks screen. Include the patient's MRN and the correct dates.
Thu, 23 Feb, 2023 at 4:02 PM
If an order has been signed by a clinician or physician and the physician needs to be changed, submit a ticket via the Help button on the bottom right of th...
Thu, 23 Feb, 2023 at 4:05 PM
Submit a ticket to support via the Help button on the bottom right of the HospiceWorks screen. Include the link to the document (copy it from the browser wi...
Thu, 23 Feb, 2023 at 4:07 PM
A Facility ID (FAC_ID) is the CMS assigned a unique facility identifier that must be entered into your EMR for HIS record submissions assigned to the provid...
Wed, 30 Jul, 2025 at 1:53 PM